Security operations with clear ownership
and a plan to improve.
Bring the moving parts together
Managed SOC is suited to organisations establishing a broader operations function, outsourcing defined capabilities or coordinating multiple internal teams and providers.
The service can include monitoring tiers, case management, detection engineering, threat hunting, incident coordination and governance. The scope states which functions Alchemy provides and which remain with your team or other partners.
Transition with control
01 / Assess
Design the operating model
Assess the current capability and define the target service catalogue, responsibilities and performance measures.
02 / Transition
Validate each handoff
Transition tools, knowledge and workflows through agreed acceptance gates, followed by an initial period of closer support.
03 / Improve
Maintain a clear roadmap
Service reviews track performance, resolve dependencies and maintain a prioritised improvement roadmap during routine operation.
What you receive
- A target operating model and defined service catalogue.
- Clear responsibilities across Alchemy, your team and other providers.
- Operating procedures, escalation paths and a maintained knowledge base.
- Operational reporting and a governance calendar.
- An improvement backlog and maturity roadmap.
- Transition, acceptance and exit documentation.
Accountability at every handoff
Every operational handoff needs an owner, a trigger and a defined expectation. We make these boundaries explicit so important work does not fall between teams.
Coverage hours, service levels, tools and provider arrangements are agreed for your service.
Need monitoring and response first?
If your immediate requirement is primarily monitoring and response, MDR may be the more focused starting point.